Building a culture of high performance: Learn to give and receive feedback well

There are many things we can learn from the book Netflix’s Culture of reinvention. Among them, a practice that we can all learn and apply is its insistence on “selfless candor”: the practice of improving performance through receiving regular feedback (from everyone).

To build a culture that really embraces constant learning and improvements, learning to give and receive feedback well is a sine qua non.

Without constant 360-degree feedback, we identify our mistakes more slowly (and sometimes completely oblivious to our mistakes) and as a result, we learn and improve more slowly.

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